Clear expectations for using our services.

1. Provider

The educational provider is ASHLYN A MERRIGAN CURSOS, CNPJ 46.304.161/0001-70, based in Londrina, Paraná.

2. Programme offer

No place is confirmed until the school issues a written offer and the student satisfies its signing and payment requirements. The offer identifies the language, level, dates, duration, weekly workload, format, timetable, tuition and conditions.

3. Study format

The student’s written offer identifies the agreed delivery format, timetable and scheduled workload. Online, hybrid and in-person learning may be included according to the programme selected.

4. Tuition

The standard website rate is US$25 per scheduled hour. A 15-hour week is US$375. Website calculations are estimates until a final offer is issued.

5. Documentation and administration fee

A one-time US$250 fee applies when the school-document route is required. It covers application processing, record creation, agreement preparation and agreed school-document work. It is intended to be non-refundable once work begins, subject to mandatory law.

6. Payment currencies and charges

Payment may be invoiced in USDT, EUR or BRL under the exchange-rate, network, bank and deadline rules stated on the invoice. The student is responsible for charges allocated to them in writing.

7. School documents

School documents must be accurate and may confirm only genuine facts such as enrolment, dates, timetable, workload, payment, attendance, progress or completion. The school does not issue false, backdated or misleading documents.

8. Immigration boundary

The school does not choose a visa, assess legal eligibility, represent a student, complete an immigration application or guarantee approval. The student must use official information or qualified independent legal advice. A local lawyer may be indicated without endorsement or responsibility for their service.

9. Attendance

The suggested school minimum is 75% attendance. The student must also comply with any stricter requirement applicable to their circumstances. Homework supports learning but does not erase an absence.

10. Assessments and completion

Students may be required to complete unit checks, term reviews, cultural projects, a portfolio and final assessments. Certificates depend on the conditions in the programme offer, including academic evidence, attendance and payment.

11. Cultural and practical activities

Activities depend on date, city, weather, climate, safety, accessibility, real events and availability. Equivalent tasks may be offered. The student pays their own transport, tickets, food, purchases and external costs unless expressly included. The teacher’s ordinary personal participation expenses are covered by the company.

12. Airport and additional support

Airport welcome or practical support is optional and requires prior written confirmation. Any separate fee, hours, location, expense responsibilities and limits must be agreed first.

13. Student cancellation before classes

The written offer states applicable cancellation deadlines. Where an eligible official immigration refusal occurs before classes begin, the agreement may provide for a tuition refund after authentic evidence, less the documentation/admin fee and applicable charges.

14. Withdrawal after classes begin

Voluntary withdrawal after the programme starts does not create an automatic refund, because teaching capacity, timetable and documents have already been committed. Mandatory consumer rights and the signed agreement remain applicable.

15. School changes and cancellation

The school may adjust teachers, non-essential activity details or delivery arrangements when reasonably necessary while preserving the contracted academic substance. If the school cannot deliver the confirmed programme, the written agreement governs rescheduling, alternatives or refunds.

16. Conduct

Students must communicate respectfully, protect other people’s privacy, obtain permission before interviews or recordings, follow safety instructions and avoid harassment, discrimination, fraud and academic dishonesty.

17. Health and emergencies

Classroom language practice is not medical diagnosis, emergency response or healthcare. Students must contact appropriate services and professionals in real situations.

18. Privacy and recordings

Student data is handled under the privacy notice. Images, testimonials, recordings or public student work require appropriate consent.

19. Force majeure

Weather, public emergencies, transport disruption, venue closure, illness, government action and other events outside reasonable control may require changes. The school will communicate reasonable alternatives where possible.

20. Complaints

Students should first describe the issue in writing, identify the requested solution and allow reasonable time for review. Nothing in these terms removes mandatory rights.

21. Governing documents

The student’s signed programme offer, enrolment agreement, invoice and incorporated policies take priority over general website wording if there is a conflict.